http://www.inc.com/magazine/20091201/when-and-how-to-micromanage.html
Luckily I rarely have to deal with these people:
“At the top of every company, there’s at least one person who really
cares and really wants the product and the customer experience to be
great. That’s you, and me, and Ryan. Below that person, there are
layers of people, many of whom are equally dedicated and equally
talented.
But at some point as you work your way through an organization, you
find pockets of people who don’t care that much. For them, it’s a job.
They just want to get through the day.”
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